This week's CPD programmes

Synopsis - Programme 5539, 3 September 2010

Personal Injury: Asbestos Related Disease Update

There are important new developments in handling Asbestos-related disease (ARD) claims. The number of claims is predicted to rise over the next ten years and claimants face increasing opposition from defending insurers. This programme covers the:

recent cases on breach of duty and causation
current position relating to pleural plaques
proposed pre-action protocol for mesothelioma claims
implications of the Jackson report for asbestos related disease claims
role of employer’s liability insurance and tracing potential insurers

Contributors include Stephen Glynn (Barrister, 9 Gough Square) and Daniel Easton (Partner, Leigh Day & Co).

Classification for CPD

Intermediate; Advanced; Update

Synopsis - Programme 5540, 3 September 2010

Practice Management & Compliance: Complaints Handling

From October 2010 there will be a new regulatory regime with a single point of entry for complaints about legal services. Solicitors need to be aware of the impact on their obligations and duties in managing client complaints. This programme covers:

the roles and functions of the new complaints handling bodies;
the measures available to these bodies and their likely approach;
effective internal complaints handling within a firm;
relevant provisions of the Solicitors' Code of Conduct 2007 and Law Society guidance

Contributors include Marian Bloodworth (Chief Legal Ombudsman) and John Verry (Risk Director, TLT LLP).